Care closer to home
We understand the importance of receiving care within familiar surroundings.
Our home-care services are designed to support people to remain connected to their families, friends and local communities while receiving the assistance they need at home.
Depending on individual assessed needs and availability, our services include:
- Personal care
- Dementia care
- Medication support
- Physical disability support
- Companionship
- Respite care
- Live-in care
- Household and domestic support
- Short-term care
- Holiday and visitor care
- Complex and specialist support within the scope of our service
Care across Cornwall
With our office based at St Kew Highway, Bodmin, Cornwall is at the heart of our service.
We welcome enquiries from individuals, families and professionals looking for home care throughout Cornwall.
Our ability to accept a particular care package will depend on:
- The person's assessed needs
- Their location
- The frequency and timing of visits required
- The type of support required
- Travel and safe rostering arrangements
- Availability of appropriately trained and competent staff
- This means we will always assess whether we can provide a safe, reliable and sustainable service before accepting a new care package.
Care across Devon
We also welcome enquiries from people requiring home care and support in Devon.
As with our Cornwall services, care is arranged according to the person's assessed needs and our ability to provide appropriate staff consistently within their location.
Where specialist skills or competencies are required, we will establish whether appropriately trained and competent staff are available before agreeing to provide the service.
If you live in Devon and would like to know whether we can currently provide care in your area, please contact our care team.
Holiday & Short-Term Care
Holiday & Short-Term Care in Cornwall and Devon
Visiting the area and need care while you are here?
A need for care should not necessarily prevent someone from enjoying a holiday, visiting relatives or spending time away from their usual home.
Lending Hands In Care Ltd welcomes holidaymakers and visitors to Cornwall and Devon who require temporary or ad-hoc care during their stay.
Depending on your needs and our availability, temporary support may include:
- Personal care
- Morning and evening routines
- Medication support within our agreed scope
- Mobility and everyday living support
- Companionship
- Meal and daily-living support
- Short-term continuation of existing care arrangements
- Other agreed support identified through assessment
- Short-term care is still individually assessed and planned.
Planning a holiday?
We recommend contacting us as early as possible before your visit.
This gives us time to understand your needs, review relevant existing care information where appropriate, complete the necessary assessment and planning, and establish whether suitable staff are available during your stay.
All holiday and short-term care is subject to assessment and availability.
Keeping families connected through Roundsy
Better communication. Greater reassurance.
We understand that families may not always live close to the person receiving care.
Where appropriate and authorised, family members and representatives can use our Roundsy app to stay informed about their loved one's care and maintain communication with our care team.
Roundsy helps promote:
- Better communication with families
- Greater transparency
- Reassurance between visits
- Family involvement in care
- Awareness of relevant care information
- Closer connections between families and the care team
- Roundsy complements rather than replaces direct communication with our team.
Access to care information is provided only where appropriate and authorised, with the individual's privacy, confidentiality, choices and consent taken into account.
When care needs change
Care requirements do not always remain the same.
Where a person's needs change, we recognise the importance of reviewing their care arrangements.
This may involve:
- Reviewing the care plan
- Reassessing risks
- Reviewing visit frequency or duration
- Considering additional support
- Communicating with the individual and their family or representative
- Liaising with relevant health and social care professionals where appropriate
- Considering whether additional staff training or competency is required
- Our aim is to make sure the care provided continues to reflect the person's assessed needs.
Specialist care
Where someone has more complex or health-related needs, we will consider carefully whether those needs fall within the scope of services we can safely provide.
Our developing specialist services include Treatment of Disease, Disorder or Injury (TDDI), with expanded specialist support planned from January 2027.
Supporting our local communities
Being a care provider is about more than visiting people's homes.
We want Lending Hands In Care Ltd to make a positive contribution to the communities in which we provide care.
This includes:
- Supporting people to remain independent within their communities
- Providing local employment opportunities
- Developing nursing student placement opportunities
- Working with local health and social care professionals
- Supporting community activities and good causes
- Building relationships with families, educational organisations and community groups
Our involvement at the St Kew Village Fete, where the Lending Hands team attended as first aid responders while the event raised funds towards maintaining the local church, is a good example of the type of community participation we want to continue.